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Text Rewards Tutorial

TABLE OF CONTENTS

1) What is the Text Rewards Program?

2) How does the Text Rewards Program work?

3) How do I enroll in the Text Rewards Program?

4) How do I redeem Text Rewards coupons?

5) How do I see my reports?

6) FAQ: Frequently Asked Questions

7) Who can I contact with questions?

8) Consumer Terms & Conditions



1) WHAT IS THE TEXT REWARDS PROGRAM?

The Text Rewards Program is a unique customer loyalty program for Pennzoil® or Quaker State® U.S. installers — including coupons towards future qualifying oil change purchases, sweepstakes, and other offers.

All coupons are unique to the installer where the consumer opts-in to the Text Rewards program – designed to help drive customer retention back to the participating installer.

Pennzoil is providing installers the opportunity to send oil change reminders to their consumers when those consumers should be due for their next service – at no cost to the installer.

View the 2021 Pennzoil® Welcome Letter (PDF)

View the 2021 Pennzoil® Text Rewards Sell Sheet (PDF)

View the 2021 Quaker State® Welcome Letter (PDF)

View the 2021 Quaker State® Text Rewards Sell Sheet (PDF)



2) HOW DOES THE TEXT REWARDS PROGRAM WORK?

View the 2021 Pennzoil® Text Rewards Quick Reference Guide (PDF)

View the 2021 Quaker State® Text Rewards Quick Reference Guide (PDF)



3) HOW DO I ENROLL IN THE TEXT REWARDS PROGRAM?

Installers who previously completed the enrollment instructions will continue to be eligible for this promotion.

New installers and those who have not completed the enrollment process should visit www.OilChangeRewards.com/OCRPromo, and enter your Enrollment ID – which is the same as your Unique Keyword on your posters and POP Kit items.

Or use the "Shop Look-up" function under ENROLL HERE to find your shop’s Unique Keyword (Enrollment ID).

1) Go to ENROLL HERE

2) Enter your Enrollment ID

3) Click GO

4) Follow the steps on the enrollment form



4) HOW DO I REDEEM TEXT REWARDS COUPONS?

1) At checkout, Enter Coupon Code from customer's phone

2) Click GO

3) If coupon is VALID, SELECT product sold from drop down list

4) If coupon is VALID, enter customer's invoice number

5) Click REDEEM

6) On SUCCESS screen, click FINISH



5) HOW DO I SEE MY REPORTS?

1) Enter your Enrollment ID (your UNIQUE KEYWORD on your poster)

2) Click GO



6) FAQ - FREQUENTLY ASKED QUESTIONS

We've answered commonly asked questions for installers and consumers in the Text Rewards FAQ. View the 2021 Pennzoil® and Quaker State® Text Rewards FAQ (PDF)



7) WHO CAN I CONTACT WITH QUESTIONS?

Digital Rocket manages the Pennzoil® Text Rewards, and Quaker State® Text Rewards programs. Installers or consumers may reach them at: Toll-Free: (800) 355-3412, or by emailing them here, or by visiting them at www.645244.com

View the Contact Info (PDF)



8) CONSUMER TERMS & CONDITIONS

When opting-in to the Text Rewards Program, consumers are agreeing to receive up to 2 messages/month. Click here for full terms and conditions.



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